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Privacy Policy

Last updated: 9 May 2026  ·  Operator: Creytens.com BV, Belgium

Short version: FormSlug does not read, store, or process the content of your Google Forms or the responses submitted by your form respondents. We only handle the data strictly necessary to make branded redirect links work.

1. Who we are

FormSlug is a Google Workspace Add-on operated by Creytens.com BV, a company incorporated in Belgium (KBO/BCE nr. 0423.339.078, VAT nr. BE0423339078), with registered address at Sint-Michielslaan 2, 8200 Brugge, Belgium.

Questions about this policy can be directed to: privacy@formslug.com

2. What data we collect and why

2.1 Account and workspace data

When you install and use FormSlug, we collect and store:

  • Your Google Workspace domain (e.g. yourcompany.com)
  • Your Google user ID and email address (to identify you within your workspace)
  • The slugs you create and the Google Forms URLs they redirect to
  • Click counts per slug (aggregate, not tied to individual visitors)
  • Your plan, billing status, and subscription details

Legal basis: Performance of a contract (Art. 6(1)(b) GDPR): this data is necessary to provide the FormSlug service.

2.2 Waitlist data

If you join our waitlist before the product launches, we collect your work email address. This is shared with Brevo, our newsletter platform, solely to send you product updates and launch notifications.

Legal basis: Consent (Art. 6(1)(a) GDPR). You may withdraw consent at any time by unsubscribing via the link in any email we send.

2.3 Redirect traffic data

When a visitor follows one of your branded links, we record a click event against that slug. We do not log or store raw IP addresses, browser fingerprints, or any data that could identify individual visitors. Visitor IPs used for rate-limiting purposes are immediately hashed (SHA-256) and never stored in any persistent form.

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR): to provide accurate click analytics and to protect the service from abuse.

2.4 Billing data

Payment card details and billing information are handled exclusively by our payment processor. FormSlug stores only a customer reference ID and subscription ID. No raw card numbers are held by FormSlug. VAT is collected in compliance with EU regulations.

2.5 Website analytics

We use a privacy-first, cookieless analytics tool to understand aggregate traffic to formslug.com. It does not collect personally identifiable information and is fully GDPR-compliant. No cookie consent banner is required.

2.6 Google Workspace permissions

When you install the FormSlug add-on inside Google Forms, Google asks you to grant a small set of permissions. We request only what is strictly necessary to make the add-on work:

  • The currently open Google Form: to read the form's URL when you create a slug. We do not access any other forms in your Drive.
  • Show a sidebar in the Forms editor: required by Google for any add-on that draws UI inside a Form.
  • Call the FormSlug backend: outgoing HTTP requests to api.formslug.com so the add-on can create / list / update slugs.
  • Your email address and name: to identify you inside your workspace (e.g. for the members list and slug attribution). Sourced from your Google profile; we never receive your password or any other account data.

FormSlug never accesses Drive, Gmail, Calendar, or any Google Workspace product other than the Form you have open. The full list of scopes is shown on the Google consent screen when you install the add-on.

3. What we do NOT collect

  • The content or questions in your Google Forms
  • The responses submitted by your form respondents
  • Any data from Google Drive, Gmail, or other Google Workspace products
  • Raw IP addresses of link visitors

4. Data storage and transfers

All FormSlug data is stored in cloud infrastructure located in the European Union. Rate-limiting cache is also hosted in the EU. No personal data is transferred outside the EU/EEA except as follows:

  • Payment processor: governed by Standard Contractual Clauses
  • Email delivery provider: governed by Standard Contractual Clauses

5. Data retention

We retain your workspace data for as long as your account exists. Cancelling a paid subscription drops your workspace to the Free plan: your slugs are deleted, any custom domain is disconnected, and all team members other than the workspace administrator are removed (Free is single-user). Only the administrator's Free workspace remains, on which you can create new slugs up to the Free limit. If you choose to delete your workspace (Settings → Danger zone), your slugs, members, and custom domain are removed immediately and the remaining workspace data is retained for 30 days, after which it is permanently deleted. You may request early deletion at any time (see section 7).

Waitlist email addresses are retained until you unsubscribe, or until you request deletion.

6. Sharing with third parties

We do not sell, rent, or trade your personal data. We share data only with the categories of sub-processors necessary to operate the service:

  • Cloud infrastructure provider: hosting, database, and backend processing (EU-based)
  • Payment processor: subscription billing and VAT collection
  • Email delivery provider: waitlist and transactional emails
  • Analytics provider: cookieless, aggregate website analytics (no personal data)

A full list of sub-processors is available on request at privacy@formslug.com.

7. Your rights under GDPR

As a data subject under the GDPR, you have the right to:

  • Access: request a copy of the personal data we hold about you
  • Rectification: request correction of inaccurate data
  • Erasure: request deletion of your data ("right to be forgotten")
  • Restriction: request that we restrict processing of your data
  • Portability: request your data in a structured, machine-readable format
  • Object: object to processing based on legitimate interest
  • Withdraw consent: where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at privacy@formslug.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données): www.dataprotectionauthority.be

8. Cookies

FormSlug does not use tracking cookies. The analytics tool used on formslug.com is cookieless by design. We may use strictly necessary session cookies for authentication when you are logged in to the FormSlug dashboard; these are not used for tracking and do not require consent.

9. Security

We apply industry-standard security measures including HTTPS everywhere, server-side authentication via Google OAuth, rate limiting, abuse detection, and access controls on all internal systems. We undergo regular security reviews.

10. Children's privacy

FormSlug is a business tool intended for use by adults operating Google Workspace accounts. We do not knowingly collect personal data from children under 16.

11. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the "Last updated" date at the top and notify active users by email at least 14 days before the changes take effect.

12. Trademarks

Google, Google Workspace, and Google Forms are trademarks of Google LLC. FormSlug is an independent product and is not affiliated with, endorsed by, or sponsored by Google LLC. All other trademarks referenced on this site are the property of their respective owners.

13. AI and machine learning

FormSlug's use of information received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.

Specifically: FormSlug does not use any data obtained from Google Workspace APIs (including Google Forms data and account information) to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. We do not transfer such data to third parties for the purpose of training generalized AI or ML models, and we do not use it to provide a customized experience offered by a third-party AI/ML model. FormSlug itself does not use AI or ML to process the form data, slug data, or analytics events that we collect.

14. Contact

Creytens.com BV
Sint-Michielslaan 2, 8200 Brugge, Belgium
KBO/BCE nr. 0423.339.078, VAT nr. BE0423339078
privacy@formslug.com

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